Effective date: August 2025
Parties and scope
- These Terms apply to all Lunoh products and services (SaaS and data). By using our services, you agree to these Terms.
Use rules
- You will use the services lawfully and responsibly, avoid abuse, and not reverse engineer, circumvent security, or overload our infrastructure.
Pricing and renewal
- Pricing, term, renewal, and taxes are stated in your Order Form. Subscriptions renew automatically unless cancelled per the Order Form. You authorize us or our payment processor to bill fees and applicable taxes.
Intellectual property and feedback
- You retain ownership of your content. Lunoh owns its software, documentation, sites, and data compilation. If you provide feedback, you grant Lunoh a non-exclusive, perpetual, royalty-free license to use it to improve our offerings.
Disclaimers and liability
- Services are provided “as is” without warranties. To the extent permitted by law, Lunoh’s liability is limited to fees paid by you in the 12 months before the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.
Termination and suspension
- We may suspend or terminate for breach, abuse, or non-payment. Upon termination, you must stop using the services; we will provide reasonable export assistance for your data where applicable.
Document order
- If documents conflict, the following order controls: (1) Order Form, (2) ParcelReport Data Subscription Agreement (if applicable), (3) these Terms.
Governing law
- These Terms are governed by the laws of Alberta, Canada. We may update these Terms from time to time; we will post the new effective date here.
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